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When working on a problem, we should focus on solving the problem, not on whose fault the problem is.We should avoid personalizing the problem and blaming others.
The problem-solving model, introduced below, incorporates an effective set of skills into a step-by-step process.
The model combines the use of statistical tools, such as control charts and process flow diagrams, with group problem-solving skills, such as brainstorming and consensus decision-making.
The statistical tools help us make data-based decisions at various points throughout the model.
The group problem-solving skills help us draw on the benefits of working as a team.
Before we begin a discussion about the steps of the problem-solving model, we should talk a little about the philosophy that good problem solvers have about problems.
Seven Step Problem Solving Model Structure Of A Critical Thinking Essay
Here are a number of ideas that are part of the philosophy.
The Problem Solving Model provides you a road map to continuous improvement.
As its name implies, this model is the road map to follow to solve problems. a) When the process isn't doing what it is supposed to and people don't know why.
The first step in the model is to define the problem; it does not matter if it is late shipments, stock outs, computer downtime, typos, lost messages, or an agreed upon "red bead" that everyone keeps running into.
Before you can solve the problem, you must truly understand what it is.