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Whereas the first step involved exploring the “what” related to the problem, this step focuses on the “why.” At this stage, group members can discuss the potential causes of the difficulty.
As you read through the steps in the process, think about how you can apply what we learned regarding the general and specific elements of problems.
Some of the following steps are straightforward, and they are things we would logically do when faced with a problem.
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At this stage, group members share what they know about the current situation, without proposing solutions or evaluating the information. What, if any, elements of the difficulty require clarification?
Here are some good questions to ask during this stage: What is the current difficulty? At the end of this stage, the group should be able to compose a single sentence that summarizes the problem called a .
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